Frequently asked questions

Tipping isn’t expected in Cambodia, but it is always appreciated. Many service workers in Cambodia earn a low wage, so if you are happy with the services provided by waiters, drivers, guides or others, leaving a small tip depending on the service is a good way to show your appreciation. The amount is entirely a personal preference, however the commonly used guideline is USD $7–10 per day for tour guide and $3-5 per day for driver whereas In restaurants you can tip 10% of the bill and in hotels you may give $1 for bellman and maid. Of course, you are free to tip more or less as you see fit, depending on your perception of service quality and the length of your trip. Remember, a tip is not compulsory and should only be given when you receive excellent service.

Visa to Cambodia is easier to obtain now, you could apply for the visa at the arrival airports and all land border crossings. *Staff may try to charge more at some land border crossings: hold out for the official price, particularly at major crossings, but don’t be upset if you have to pay US$1-2 extra. Below is some information about Visa to these Cambodia.

1. All nationalities need to apply for a travel visa, except for nationals from the following countries:
– Indonesia, Malaysia, Singapore, Laos, and Vietnam (30 days).
– Thailand, Myanmar, Brunei, Seychelles (14 days).
– Philippines (21 days).

2. Visa to Cambodia can be applied at ports of entry whether you come by air or by land.
Travelers are required to show your photo (3x4cm) and their valid passport. The Government Immigration distributes application forms upon arrival.
– If you arrive by air at Phnom Penh International Airport or Siem Reap International Airport, it is very simple and just takes you a few minutes to get the visa done. The fee is 30 USD for a 30-day visa (Cash only).
– Obtaining a Cambodian visa is also possible at the Poi Pet border gate with Thailand (When you drive in from Thailand).
– From Vietnam you can enter to Cambodia via few border gates: Kaam Samnor in Prey Veng-Kandal Province or Vinh Suong at Chau Doc (Mostly people come by boat), Prek Chak in Kampot Province or Xa Xia at Ha Tien, Bavet in Svay Rieng Province or Moc Bai at Tay Ninh when you drive from Ho Chi Minh City. The Visa fee is 33 USD/ single entry.

3. A visa on arrival, valid for a thirty-day stay, is specifically granted at Phnom Penh International Airport, Siem Reap International Airport, and International Border Checkpoints. Visas are also granted at Royal Cambodian Embassy or Consulate abroad. The visa fee for a tourist is US$20, and the visa fee for a businessman is US$25. Visas can be extended at the Immigration Department in Phnom Penh City. A free visa (K) is expressly granted to the Cambodian living overseas.

4. Cambodia E-visa is now also available.
– All you have to do is complete the online application form available at the official website, pay by credit card online, and include uploading a recent passport-size photo in JPEG/ PNG format. The visa will be approved within three business days, allowing you to breeze by that lengthy line and get a jump-start on your holiday.
– The Cambodia e-visa, valid for a thirty-day stay, is available only for a typical tourist visa for a single entry. It is currently not available for nationals from Iran, Iraq, Pakistan, Afghanistan, Bangladesh, Arab Saudi, Algeria, Sudan (it means citizens of these countries must obtain visa at embassy). For a business visa, please apply at your nearest embassy or on arrival at all major check points.
– Tourists getting such a visa online can enter and exit Cambodia through Phnom Penh International Airport, Siem Reap International Airport, Sihanoukeville International Airport, Bavet International Border Checkpoint in Svay Rieng, Cham Yeam International Border Checkpoint in Koh Kong, Poipet International Border Checkpoint in Banteay Meanchey, and Tropaeng Kreal Border Post Stung Treng.

No, we don’t but we strongly recommend you to buy your own travel insurance.

Malaria’s risk is present throughout the country, including urban areas, except city of Phnom Penh. There is low risk of malaria transmission at Angkor Wat and in the city centre of Siem Reap. So, I advise you to take anti-malaria medication in every part we go. https://www.iamat.org/country/cambodia/risk/malaria

Yes, especially the third level of Angkor Wat is not open during Buddhist holidays.

The American dollars are accepted everywhere in Cambodia. If you withdraw money from an ATM machine with your international card, you’ll only get not Khmer Riels but only US Dollar and it’s accepted everywhere in Cambodia except COIN AND OLD NOTE. All torn or old note of US dollar bills or coin are not acceptable in Cambodia.

While visiting any temples, both male or female visitors must dress respectfully and at your own comfort, we strongly recommend modest clothing. This means clothing that covers your shoulders and knees. Loose, lightweight, long clothing is both respectful and cool in the predominantly hot Asian climate. Comfortable shoes are a must. The Apsara Authority which manages the park reserves the right to refuse entry to certain areas of the site for guests who wear clothing which is considered immodest.

During the trek:
For overnight in the jungle, you will be staying in a covered hammock with forest furniture to relax and eat our meals (each hammock has its own mosquito net attached). Sometimes we even build a roof tent above our hammocks depends on the weather. There are however no facilities to support camping in the forest so we organize an expedition from local villagers to take in our food and equipment. There will be also cooks, rangers and English speaking guide. These guys will cook and prepare hammock for you in the forests. Though everyone of the group will need to help carry some stuff like a hammock and a bit of water. The toilet facilities are rudimentary and ‘back to nature’ in style and bathing is in the stream.
What food is provided during the trek?
All meals are provided with the trek as mentioned in the itinerary. Please note that there is no possibility of cooking different food for individuals. Please let us know at the time of booking if you are a vegetarian.
Is there Malaria?
Like much of rural Cambodia, the site has mosquitoes that may carry malaria.
Malaria can be potentially fatal if contracted and as such clients are advised to seek medical advice concerning malaria avoidance prior to visiting the site. Avoiding being bitten by mosquitoes is the most effective way to avoid malaria.
Many travelers to Cambodia also choose to take malaria prophylaxis, a medication which prevents malaria in the case of infection. If you become ill after leaving the site, be aware that you may have malaria and need to seek immediate medical advice.
What happens in the case of bad weather?
Cambodia experiences a dry season and a green season. The dry season occurs each year from about November to June. The wet season comprises the remainder of the year, with rain and flooding occurring in varying degrees of intensity. Hence we will only be running treks for 8 months each year. During this period, we plan to take back to back treks, however, at certain times it can be difficult to walk up and down the mountains. If the weather is particularly bad then there could be some blackout dates during this period. We will endeavor to take treks with limited interruptions.

Cambodia roads can also be rough and bumpy, and delays are sometimes unavoidable. A dash of patience will go a long way toward your enjoyment of this beautiful country!